Rocket Arena bag policy: bag size, banned items, food and water
Backpacks of any size are not permitted. Bags and purses larger than 14" x 14" x 6", or that do not fit under a seat without blocking the aisle, are not permitted. Bags larger than 6" x 9" x 1", including diaper bags and medical bags, must go through a designated X-ray lane. Clear bags and purses are still subject to search and/or X-ray screening at entry.
What items are banned at Rocket Arena?
Aerosol cans. Audio/video recording devices including GoPros, Google Glass, Spectacles, Smart Glasses. Backpacks of any size; bags and purses larger than 14" x 14" x 6". Balloons. Bats and clubs. Beach balls. Bottles, cans, or coolers. Professional and/or commercial cameras with interchangeable or detachable lenses. Drones. Facial masks or face coverings that are not easily removable for security or ID verification. Fireworks. Flags. Frisbees. Laser pointers. Long chains on clothing or wallets. Illegal substances. Noise makers including whistles, cowbells, foghorns/airhorns, plastic horns, vuvuzelas, didgeridoos, or bagpipes. Outside food or beverages (exceptions for medical reasons, baby food and reasonable children's snacks). Reusable food or drink containers including popcorn buckets and souvenir cups. Selfie sticks, poles, tripods, monopods. Weapons of any kind including firearms, mace, pepper spray, tasers, stun guns, and knives of all sizes.
Can you bring food or water into Rocket Arena?
Outside food or beverages are not permitted, with exceptions made for medical reasons, baby food, and reasonable children's snacks such as crackers, raisins and juice boxes.
Can you leave and come back in?
Rocket Arena has a no re-entry policy. Once a ticket has been scanned for entry, guests cannot leave and return to the building for any reason, including to smoke, vape, or retrieve items from a vehicle, except for documented medical emergencies.
Can you smoke at Rocket Arena?
Rocket Arena is a completely smoke-free venue, including the outside areas immediately surrounding the building. This applies to cigarettes, e-cigarettes, vapes, and all smokeless tobacco products.
Is Rocket Arena cashless?
Cash is no longer accepted as a form of payment inside Rocket Arena. All purchases must be made with a valid debit or credit card, or mobile wallet options like Apple Pay or Google Pay. Cash can be exchanged for gift cards at five reverse ATM locations: Ticket Lab (Box Office) near the Cleveland-Cliffs entrance, the Sherwin-Williams entrance near the free-standing Cavs Shield, outside the main Team Shop on Street Level, Street Level near Portal 27, and Loudville near Portal 74.
Related: Rocket Arena guide and schedule ยท Rocket Arena parking and transit.