What bag can you bring into KeyBank Center?

KeyBank Center bag policy: bag size, banned items, food and water

All bags, backpacks and purses are prohibited. Clutches and wristlets no larger than 4 in x 6 in x 1.5 in are permitted and subject to visual inspection. Exceptions are made for medically necessary items and diaper bags after they go through a thorough security screening. There is no official bag check or locker storage area at KeyBank Center.

What items are banned at KeyBank Center?

Animals, except service animals. Aerosol cans. Alcoholic beverages brought from outside. Backpacks. Chains. Drones. Explosives. Firearms. Food or beverage from outside. Fuel. Frisbees and beach balls. Hazardous chemicals. Illegal drugs. Laser pens. Musical instruments or artificial noisemakers. Razor-type blades. Self-defense spray. Selfie sticks. Studded jewelry. Weapons of any kind.

Can you bring food or water into KeyBank Center?

Outside food and drink are generally not allowed in KeyBank Center. The policy allows guests to bring outside food or beverage into the arena when it is required for medical purposes.

Can you leave and come back in?

Re-entry to events is not permitted at KeyBank Center.

Can you smoke at KeyBank Center?

KeyBank Center is a smoke-free facility. There are no designated smoking areas on arena property, and the policy includes electronic tobacco products such as e-cigarettes and nicotine inhalers.

Is KeyBank Center cashless?

KeyBank Center only accepts electronic payments, such as credit/debit cards, mobile payments or digital wallets. No cash is allowed. Parking and all concession stands are also cashless.